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August 10, 2018

OK. So everyone thinks they understand Facebook and Instagram.

They log on, they look at the updates, they change notifications to ensure that they see the people they care about and the pages they want to follow. They interact with the updates that make them react...

August 10, 2018

One of the things that people complain about on FB is that their friends posts are being hidden by other stuff. Shares of funny videos and pages etc. 

Most people have FB set up in such a way that they see their friends posts and follow the pages that they care about,...

October 27, 2017

I am a regular Facebooker user - some may say a ‘power user’ and I spend a lot of time preparing content, engaging with followers and monitoring what works and what doesn’t. 

We do this for our own businesses and for the accounts that we manage for other people and it’s...

February 15, 2017

In this series of blog posts we are looking at what is often described as 'Facebook Jail - a state where a users access to their account is restricted - sometimes to the detriment of their business.

To find out more about what Facebook Jail means, take a look at my prev...

February 8, 2017

Of course if you follow the advice in my previous post you shouldn’t need to read this next blog entry, but if it’s too late and you have already found yourself under arrest, then there are a number of things you can do to help yourself - but don’t think you can get th...

January 4, 2017

Almost every day I hear of friends, clients and colleagues who have found themselves thrown into Facebook exile - a (usually) temporary state where a users entire account or some of Facebook's services such as messenger are denied to them.

The results can be devastating...