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August 10, 2018

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In this series of blog posts we are looking at what is often described as 'Facebook Jail - a state where a users access to their account is restricted...

How to Stay on the Right Side of the Facebook Law

February 15, 2017

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I'm in Facebook Jail! What Next?

February 8, 2017

Of course if you follow the advice in my previous post you shouldn’t need to read this next blog entry, but if it’s too late and you have already found yourself under arrest, then there are a number of things you can do to help yourself - but don’t think you can get the decision overturned.  Unfortunately there is no mechanism for appealing to Facebook or for requesting a reprieve so you just have to sit it out and wait.  How you spend your time now will certainly help prevent things getting worse and reduce the chance of this happening to you in the future.


Facebook will tell you how long the restriction is expected to last and it could be anything from a few days, to several weeks.  Be patient.


When your account is restricted don’t try to overcompensate by increasing your activity elsewhere on the site.  It can be tempting to increase your group posts while messenger is unavailable and vice versa but you may well find yourself in more trouble.

Pace yourself and don’t do too much - it is especially important to avoid posting the same message multiple times (going into several groups to tell everyone your messaging facility has been restricted could result in your group access being blocked as well)


Once your account is released and you can get back into it, take care to learn from your own mistakes and make sure that you do not repeat the action that got you blocked previously. Chances are, if you do they will restrict you again and with a longer penalty period. If you continue to make the same mistake you could find yourself with a permanent ban.




If you have been the victim of a malicious report - or you think you may have been, then perhaps its time to review who you are sharing with.


Clear out your friends list.  All those people you added because you were hoping to increase your network?  Check them out. Are they competitors?  Do they have an axe to grind with you or your business?  You don't need them right now so unfriend and if they are likely to be your problem then block them too.


Have you got lots of groups where you post?  Team groups where you share ideas and marketing plans?  What about those selling groups?  If you are the owner of the group then its time for a clear out.  In a small group its easy to clear people out and remove them from the group.  In a larger group it may not be a simple - but it is unlikely to do your business any harm if you create a new group and ask people if they want to be a part of it.  That way you are talking to people who want to listen AND you can control who you communicate with.


Spend you jail time wisely and you could prevent a occurrence - and if you have never been to jail 'well done' but don't forget to share these strategies with the rest of your team.  Being reported as spam reflects badly on the entire industry and gives your competitors a distinct advantage.  Don't let it happen to you.




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